Payment & Delivery

OUR PAYMENT METHODS

You have the following payment options:

  • Credit card
  • PayPal

If you pay by credit card, your credit card account will be charged upon conclusion of the contract.

Our payment methods are absolutely secure. Our site is SSL encrypted and certified as shown by the lock symbol in the upper left corner of your browser - so your data remains private and cannot be accessed by third parties.  


SHIPPING COSTS

The shipping costs to all countries we deliver to can be found in the table below.

INTERNATIONAL SHIPPING FEES:

 Country

Carrier  

Fee

Austria

DHL

€5.90

Belgium

DHL

€9.90

Croatia

DHL

€14.90

Denmark

DHL

€9.90

France

DHL

€14.90

Germany

DHL

€3.90

Ireland

DHL

€14.90

Italy

DHL

€14.90

Luxembourg

DHL

€14.90

Netherlands

DHL

€14.90

Poland

DHL

€14.90

Portugal

DHL

€14.90

Spain

DHL

€14.90

Sweden

DHL

€14.90

Switzerland

DHL

€9.90

United Kingdom

DHL n/a


For deliveries to non-EU countries, additional custom duties, taxes and fees may apply. 

DELIVERY TIME

+++ IMPORTANT INFORMATION ON THE CURRENT SITUATION - COVID-19 - JULY 2021+++

Due to the current situation, there may be occasional short delays in processing, as our team has to work under strict security conditions. We kindly ask for your understanding. For orders from outside Germany, we ask you to check current DHL information on possible delivery restrictions in advance: https://www.dhl.de/en/privatkunden/kampagnenseiten/coronavirus.html Due to the current situation, the processing and delivery time is currently usually 2-5 working days within Germany. To all other European countries the shipping time is currently up to 10 working days.

Unfortunately, we are unable to ship to the UK at the moment due to Brexit-related new customs regulations. As soon as we are able to ship, you will be able to select the UK in the country selection list on our website again.

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We usually ship one day after we have received your order. Orders placed before 2pm (Mon-Fri) are handed over to DHL on the same day.