Delivery & Returns

Shipping Cost

We ship for free to the United Kingdom if you order for above £75. If you order for less than £75 we will have to charge £4.90 shipping fee.

The shipping costs to other EU countries can be found in the table below.

 

Returns

We want all our customers to fall in love with their chosen items. However, if you're unhappy with your purchase, please let us know as soon as possible and return within 14 days of purchase.

All returned items must be unused and in their original condition with garment tags attached. Where possible we ask that you return all items in their original packaging. If you have broken cellophane seals on any items, please return all other labels and materials apart from the cellophane itself. Items that have been used cannot be returned. Any items that have clearly been used will be not refunded even if they are returned to us.

The postage and handling of your return is your responsibility. Please ensure that you obtain proof of postage when sending your parcel back as we cannot be held responsible for any orders that do not arrive back to us. You may be able to claim compensation through your chosen return service if you have proof of postage.

Returns can only be refunded to the person who originally placed and paid for the order, and the refund can only be processed back to the same payment method. Refunds can take up to 14 days after receipt of the return.

Our return address is:

Schiffer Service GmbH

c/o greenyogashop

Industriestr. 16

52134 Herzogenrath

Germany 

 

Exchanges .

We are not able to offer an exchange service on unwanted goods. This ensures that we can maintain high stock levels and keep an up-to-date inventory at all times. The quickest and easiest way for you to get exactly what you want in a different colour or size is to simply return the unwanted item and order another.  

 

International Shipping Fees:

 Country

Carrier  

Fee

Belgium

DHL

£9.90

Denmark

DHL

£9.90

Germany

DHL

£9.90

Finland

DHL

£9.90

France

DHL

£9.90

United Kingdom

DHL

£4.90 (free shipping above £75)

Italy

DHL

£9.90

Luxembourg

DHL

£9.90

Netherlands

DHL

£9.90

Austria

DHL

£9.90

Switzerland

DHL

£9.90

Spain

DHL

£9.90